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Customer Service Representative - State Farm Agent Team Member

Full Time in Kent, WA

Benefits
  • Health Benefit Allowance
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
ROLE DESCRIPTIONCesar Ramos Insurance Agcy Inc is seeking an organized and efficient specialist to fulfill a hybrid role (80% Service/20% Sales) of administrative duties and supporting insurance agents in gaining and keeping customers; with some light sales involved. As a Customer Service Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
  • Assist office with pivot sales, approx. 20% of your role.
QUALIFICATIONS
  • Dedicated to customer service
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred MUST Able to obtain Property and Casualty License prior to start date
  • MUST be able to obtain a Life/Health License prior to start date
  • Able to achieve mutually agreed upon marketing goals
  • Interested in marketing products and services based on customer needs
BENEFITS offered if eligable
  • Salary plus commission/bonus (starting at $21/hr)
  • Paid time off (vacation and personal/sick days)
  • Health benefits allowance
  • Growth potential/Opportunity for advancement within my office
  • Flexible
Compensation $21.00 - $24.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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