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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Lester Lombawa

February 28, 2026

5  out of  5
rating by Mark Lester Lombawa
"Nick Ramos was great and very informative! He gave great advice and intel. Got a lot of good different options on quotes!"
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David Cromwell

February 28, 2026

5  out of  5
rating by David Cromwell
"Nicolas, was excellent representation for in helping me get the right policy for my car insurance and renters insurance."
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Connor Whitish

February 28, 2026

5  out of  5
rating by Connor Whitish
"great help with insurance and got a great deal"
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Lucy Montiel

February 28, 2026

5  out of  5
rating by Lucy Montiel
"Thank you stephanie for you help. Best insurance"
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Maimuna “Mai” Batchilly

February 27, 2026

5  out of  5
rating by Maimuna “Mai” Batchilly
"I was looking for renters insurance and got connected with Nicholas. He did a wonderful job explaining everything to me and what would be covered. He even added a few things that I hadn’t thought about when comparing different insurance options. I will definitely recommend him to people I know if they’re looking for insurance."
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Rosa Linda Del Rio

February 27, 2026

5  out of  5
rating by Rosa Linda Del Rio
"Fatima fue muy amable y me ayudo mucho con mis preguntas sobre mi reclamo y el incidente pasado Excelente Servicio"
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Peter Gorman

February 27, 2026

5  out of  5
rating by Peter Gorman
"Friendly, efficient, knowledgeable and excellent experience!"
We responded:
"Thanks for the review Peter! We appreciate the opportunity to assist you with you insurance and to include you as one of our valued State Farm customers! Looking forward to working with you more into the future. #StateFarm #GoodNeighbor #CityOfKent #AuburnWA"
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Junkeri

February 27, 2026

5  out of  5
rating by Junkeri
"My name’S Rhetik, me and my dad Keshar got a big time help from Jen. She was very easy to work with as she made things easy to understand for me and my dad and she is very professional with what she does! Absolutely phenomenal experience working with Jen!"
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Alexandra “Ace” Eberle

February 26, 2026

5  out of  5
rating by Alexandra “Ace” Eberle
"Polite and friendly!"
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Jerilyn Hardison

February 26, 2026

5  out of  5
rating by Jerilyn Hardison
"Dan was wonder and very patient with my husband and I and found ways to save us money on bundling!"
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Gregory LeCompte

February 26, 2026

5  out of  5
rating by Gregory LeCompte
"Dan helped me tremendously."
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Elijah Thompson

February 26, 2026

5  out of  5
rating by Elijah Thompson
"This guy Nic gave good help with my quote 👍"
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TC_Monsterup

February 26, 2026

5  out of  5
rating by TC_Monsterup
"Nicholas helped me with an auto insurance quote, explained everything throughly. Thank you!"
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Shabana Noori

February 24, 2026

5  out of  5
rating by Shabana Noori
"Stephanie was the best in explaining coverages. Would recommend to work with her she is very knowledgeable. Thank you Stephanie"
We responded:
"Shabana, I’m glad Stephanie took the time to walk you through everything clearly. Renter’s Insurance can seem simple on the surface, but the details really matter. Making sure you understand your coverages — what’s protected, what limits mean, and how your policy responds — is a big part of what we focus on at our State Farm office in Kent, WA. Stephanie is very knowledgeable and patient when it comes to explaining Insurance options, and I’m happy she made the process smooth for you. We truly appreciate the recommendation and the opportunity to help with your Insurance needs. Cesar Ramos State Farm www.CesarNationInsurance.com #StateFarm #KentWA #AuburnWA #CityOfAuburn #CityOfKent #Insurance"
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Marco Beltran

February 24, 2026

5  out of  5
rating by Marco Beltran
"Dan helped me with everything as a new driver and I'm excited to be a statefarm member with my first car. Thank you Dan."
We responded:
"Marco, congratulations on your first car — that’s a big milestone. Starting out as a new driver can feel overwhelming, especially when it comes to understanding Auto Insurance. I’m glad Dan took the time to walk you through everything and make sure you felt confident in your coverage. That first Vehicle Insurance policy is important, and getting it set up correctly from the beginning matters. Welcome to our State Farm family here in Kent, WA. We’re excited to support you as you grow, and we’ll be here whenever you need help with your Insurance along the way. Cesar Ramos State Farm www.CesarNationInsurance.com #StateFarm #KentWA #AuburnWA #CityOfAuburn #CityOfKent #Insurance"
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Charleen O

February 20, 2026

5  out of  5
rating by Charleen O
"Fatima was very kind, helpful, and made the process easy."
We responded:
"Thanks so much for the review Charleen! we appreciate the five stars and the opportunity to assist you with all your insurance needs. We’re here for your auto, fire and any life insurance needs that need to be discussed. Thank you so much, and we look forward to working with you into the future as your insurance needs change. Be sure to refer your friends to us that are in the pierce County and King County area. ;-) www.CesarNationInsurance.com Kent, Wa"
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Maribel Gámez

February 20, 2026

5  out of  5
rating by Maribel Gámez
"Fátima me ayudó con gran servicio y mucho conocimiento de billing, seguro, y es muy profesional"
We responded:
"Maribel, thank you so much for the 5-star review and for sharing your experience! It means a lot that you highlighted Fátima’s professionalism and her knowledge with billing and insurance questions. We take pride in making sure every customer feels confident about their State Farm Insurance coverage—whether it’s Auto Insurance, billing support, policy changes, or reviewing your protection in detail. Fátima does a fantastic job explaining everything clearly and making the process smooth. We truly appreciate you trusting our Kent, WA State Farm office with your Insurance needs. If you ever need help with your policy or have questions in the future, we’re here for you. Cesar Ramos State Farm www.CesarNationInsurance.com #StateFarm #KentWA #AuburnWA #CityOfAuburn #CityOfKent #Insurance"
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Griffin

February 20, 2026

5  out of  5
rating by Griffin
"Dan called me the next day after creating my quote to go over policies and make sure I had everything I needed."
We responded:
"Griffin, I really appreciate you taking the time to leave us a 5-star review. Following up quickly and making sure everything is clear is a big part of how we do business at our State Farm office. I’m glad Dan reached out to review your quote and walk through your policies to ensure you had the right coverage in place. Whether it’s Auto Insurance, Home Insurance, or reviewing overall Insurance protection, we believe in being proactive—not reactive. Thanks again for trusting our Kent, WA State Farm team. If you ever have questions or need to adjust your coverage, we’re just a call away. Cesar Ramos State Farm www.CesarNationInsurance.com #StateFarm #KentWA #AuburnWA #CityOfAuburn #CityOfKent #Insurance"
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Robert Parsons

February 19, 2026

5  out of  5
rating by Robert Parsons
"I had the pleasure of being connected to Dan when I called recently about homeowner and auto insurance. I’m not sure how everybody in that office is but Dan was courteous, interested and professional in his approach to help me. He asked all the right questions to allow us to move forward with a quote, that after a lot of comparison and research, was just what we were looking for. Happy to recommend Dan if you find yourselves interested in a comparison of insurance and relationship building."
We responded:
"Robert, this is the kind of feedback we truly value. Dan does an excellent job slowing the process down, asking the right questions, and making sure the coverage actually fits — not just throwing out numbers. When it comes to Homeowners Insurance and Auto Insurance, details matter. I’m glad that after doing your comparison and research, the quote and approach felt right for you. At our State Farm office here in Kent, WA, we believe Insurance should be about long-term relationships, not transactions. Professional guidance, competitive pricing, and clear explanations are what we aim to deliver every time. I appreciate the recommendation and the opportunity to earn your business. Cesar Ramos State Farm www.CesarNationInsurance.com #StateFarm #KentWA #AuburnWA #CityOfAuburn #CityOfKent #Insurance #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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Katalina Ferrer

February 19, 2026

5  out of  5
rating by Katalina Ferrer
"Nicholas helped provide me an auto insurance quote, great job at explaining my coverages."
We responded:
"Katalina, I’m glad Nicholas was able to walk you through your Auto Insurance quote and clearly explain your coverages. Understanding what you’re paying for is just as important as the price itself. We work hard at our State Farm office in Kent, WA to keep things efficient — quick quote turnaround, easy communication, and a smooth claims process when you need it most. Insurance shouldn’t feel complicated, and it definitely shouldn’t feel hard to reach your agent. We appreciate you choosing our team and trusting us with your Car Insurance needs. We’re here anytime you need support or want to review your coverage. Cesar Ramos State Farm www.CesarNationInsurance.com #StateFarm #KentWA #AuburnWA #CityOfAuburn #CityOfKent #Insurance #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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Tom Wattum

February 18, 2026

5  out of  5
rating by Tom Wattum
"Nickis awesome! Thank you so much for your help with our Drive safe and save. Great customer service! Thank you State Farm."
We responded:
"Thanks Tom, glad that you got that assistance with the State Farm Drive Safe & Save! We appreciate the support, the review, and the opportunity to work with you on your car inaurance and home insurance policies. Looking forward to having you in office again! Cesar Ramos State Farm insurance"
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Ricardo Najera

February 18, 2026

5  out of  5
rating by Ricardo Najera
"Dan helped me with my insurance"
We responded:
"Thank you for the 5-star review! We’re glad Dan was able to help you with your insurance and make the process easy. We appreciate your business and are always here if you need anything else. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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Lizette Trevino

February 17, 2026

5  out of  5
rating by Lizette Trevino
"Dan helped me out with my Renters Insurance! Great customer service!"
We responded:
"Thank you for the 5-star review! We’re so glad Dan was able to help you with your renters insurance and provide great customer service. We truly appreciate your trust and are here anytime you need us. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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Gwendolyn Luafalemana

February 17, 2026

5  out of  5
rating by Gwendolyn Luafalemana
"Was very helpful and informative. Appreciate the help!!"
We responded:
"Thank you for the 5-star review! We’re glad we could be helpful and informative, and we truly appreciate you taking the time to share your experience. Please don’t hesitate to reach out anytime—we’re here to help. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
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Tina Locklear

February 16, 2026

5  out of  5
rating by Tina Locklear
"I had a question about a late fee payment so I called the State Farm office. I spoke with Nicholas. He was very professional and extremely helpful. The late payment was resolved and removed and he was thorough with making the required corrections to my account. Excellent customer service skills by this young man."
We responded:
"Tina, I’m really glad Nicholas was able to get that taken care of for you. Billing questions and late fees can be frustrating, and our job is to resolve them quickly and correctly. I’m proud to hear he handled it professionally, made the necessary corrections to your account, and followed through thoroughly. That’s exactly the level of service we expect at our State Farm office. Whether it’s Renter’s Insurance, Auto Insurance, or general account support, we want our customers in Kent, WA and Auburn, WA to know they can call us and get real help from a knowledgeable team member. Insurance should come with strong service — not just a policy number. We appreciate you recognizing Nicholas and trusting us with your Insurance needs. Cesar Ramos State Farm www.CesarNationInsurance.com #StateFarm #KentWA #AuburnWA #CityOfAuburn #CityOfKent #Insurance"